Why isn't my social media post accurately displaying the correct information?

Permanently deleted user
Permanently deleted user
  • Updated

If the cover or main image on your social post has the wrong image or is not updating, it is likely because that social media platform is caching the content. You may have to wait for their systems to update or use one of their tools to refresh the system.

Social media platforms such as Facebook & Twitter use The Open Graph Protocol to scrape metadata from HTML websites. This scraped metadata is used to create the preview that is displayed on a social media post. Click here to preview how your site is displayed when a social post is shared!

Occasionally, the scraped metadata is stored in the platform's internal caching system. This will cause old information to be displayed within the preview. To assist users, many platforms have created tools to assist in debugging this issue. 

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